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Goods tampered with...Global Shipping Programme
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12-12-2019 7:11 AM
Sent 50 Pine Cones out via GSP Lichfield... only 11 cones arrived to buyer in AU in A very small bag...What goes on there... I sent them in a strong Clarke’s Shoe Box!! Would love some answers. Had to resend to buyer with fingers crossed...but how do I recover my costs ...paying a second postage and another 50 cones....? any answers out there please... be most grateful....Craftbarn100
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12-12-2019
7:24 AM
You probably should have tried to sort this out with ebay straight away
It is kown that Pitney Bowes sometimes repacks items
See the link to GSP and get onto ebay about it
The buyer should have opened a not as described dispute although with that ebay may have gone with the buyer
All you can do is to contact ebay and see what they do
https://sellercentre.ebay.co.uk/private/global-shipping-programme#protection
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