A seller made a mistake when giving me stars for item as described.
I have emailed Ebay twice now about this and each time, in view of email from buyer they have agreed to remove the defect against my account.
First email two weeks ago, last email last week.
On both occasions the defect has not been removed.
Who can I now go to to say please carry out the actions you have agreed to carry out?
Also it now seems that the email contact has been removed?
Feeling very upset by their standard of customer service towards buyers?
All advice gratefully received?
