Funds being left on hold (issue was new accounts wait 21 days) (SOLVED)

[car-998732]

Is it possible to have it marked as delievered  as I have provided them with the goods they ordered. Ebay doesn't have an option for "Giftcode" or whatever so I'm unsure as to what to do. The funds are marked as on hold, but the item i don't think will ever change to delivered as there is nothing to post.

Edit: The items being sold are under the Exceptions list (https://www.ebay.co.uk/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id...) so it is not a prohibited item and the issue is because i am a new seller so ebay keeps the funds on hold for 21 days.

The issue has been solved

[fargvs]

For information ... Digital/Virtual delivery of Games membership, Codes, Trades, Vouchers,Exchanges, Pdf email downloads etc. is not allowed on eBay UK (with a few exceptions)  ... Physical or hard copy delivery of items using tracked delivery is needed to defend Chargebacks and refund claims for'Not as described'/'Not received'  etc. cases ... you will have No payment protection and it could prove to be an expensive selling method !! >

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id...

[car-998732]

I've already stated that its under the exceptions being "Online gaming virtual items" i also record every purchase and such for proof of delivery

[tobiasd4]

Even if you allowed to sell digital items, you still need to correctly register as a business. .https://www.ebay.co.uk/help/policies/selling-policies/business-seller-policy?id=4710