12-06-2021 5:42 PM
I bought a branded item and was sent a dangerous fake. I contacted the seller who offered a £1 refund. I refused, opened a return and the address for the returns label doesn't exist in the UK. It's a scam. I've only lost £5 but this seller is operating illegally and is probably raking it in. There are numerous poor reviews re fake items. How do I get my money back and report these scam artists to Ebay?
Their London Business Address does not exist. Report to Trading Standards. Did you not Escalate the Case for Ebay to Step in? If a bogus Address EBay would have Refunded you.
Try opening an Item Not As Described Case with PayPal. Log in and find Resolve a Problem down the left hand side. Escalate the Case after 2 days but before 20 days.
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