Final Value Fees

I recently sold two guitars but the 12% Final Value Fees mean that I have undersold both items.  Effectively, my experience has been that I got the money back for one and gave the other away!  At the time I had free listings and thought I would get all the money paid by the buyer (as happened through Paypal). I think it is misleading to give free listings without making much clearer that ebay still charge a Final Value Fee on a sold item. I would like ebay to refund me some of the £98-odd they took as a gesture of good will.

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you never got all the money when paypal processed the payments

 

 

you were charged 10% by ebay and 2.9% plus 30p by paypal

 

you are now chargd 12.8% plus 30p by ebay only

 

you were offered 'free listing' i.e you could list the advert without paying a fee to do so,

 

it never said you wouldn't have to pay a final value fee if the item sold

 

ebay will not refund you any money.

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