Final Value Fees

[shoparamaisus]

I recently sold two guitars but the 12% Final Value Fees mean that I have undersold both items.  Effectively, my experience has been that I got the money back for one and gave the other away!  At the time I had free listings and thought I would get all the money paid by the buyer (as happened through Paypal). I think it is misleading to give free listings without making much clearer that ebay still charge a Final Value Fee on a sold item. I would like ebay to refund me some of the £98-odd they took as a gesture of good will.

[red_magpie]

I think it is misleading to give free listings without making much clearer that ebay still charge a Final Value Fee

Time to get the brain in gear! Listing an item for sale is not the same as selling it. It is free to list items, but not to sell them.

Incidentally, PayPal didn't send you the full amount the buyer paid. They deducted their fees first. 

EBay's new scale of charges is actually marginally less than eBay and Paypal's former combined fees. But it's amazing how many sellers have discovered that they never even realised what they were paying!

[arkwebus]

If you paid £100 odd in fees and sold two guitars for £800 odd you are still left with £700 which doesn't seem bad.  As others tell you you got free listings [80p odd perhaps] not free selling [which is not a promotion that eBay seems to offer

@shoparamaisus 

[pixiesen2012]

if you click on Learn more under the list for free

it takes you to the page that explains the fees

Listing fees

Private sellers can list for free on eBay. After you've used your monthly allocation of 1,000 free listings (or more if you have an eBay Shop), you'll be charged 35p for each new listing created.

Learn more about how free listings work, including the terms and exclusions for those listings.

Final value fees

You pay one final value fee for items you sell on eBay, and you don't have to worry about third party payment processing fees.

The final value fee is calculated as 12.8% of the total amount of the sale (which includes the item price, postage, taxes and any other applicable fees), plus a fixed charge of 30p per order. If the total amount of the sale is over £2,500 for a single item, you'll pay 3% for the portion of the sale price above £2,500.

which contains another link that explains the free listings even further:-

how free listings work,

[john1297576]

It is not misleading it is fully explained that thereis no listing fee (35p) if charged, but therearestill selling fees.

You are epected to read ALL of any offers not just the bit that says FREE.

The Final Value fee is 12.8% + 30p, so you keep 87.2% less 30p of the sale proceeds. If that isn't enough then you need to rethink your start prices.

[shoparamaisus]

Where in the free listings offer does it say clearly that I will still be charged a Final Value Fee?

[pixiesen2012]

you never got all the money when paypal processed the payments

you were charged 10% by ebay and 2.9% plus 30p by paypal

you are now chargd 12.8% plus 30p by ebay only

you were offered 'free listing' i.e you could list the advert without paying a fee to do so,

it never said you wouldn't have to pay a final value fee if the item sold

ebay will not refund you any money.

[shoparamaisus]

Thank you for your opinion. Some sites do not wish to be beaten on price. l've given ebay a price comparison which they are considering.

[papso22]

Good luck with that!