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22-07-2021 12:56 PM
i returned an item to a seller who claims to have not received it. No tracking is available. The seller is not issueing a refund and has opened a case. eBay has found in his favour and closed the case. No refund is forthcoming. I also don't appear able to leave feedback for the seller. How is this possible?
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22-07-2021
1:01 PM
Sellers cannot "open a case".
You should have opened a "not as described case" and seller would have sent a label with tracking. Did you do that or have you simply returned it by some d-i-y method.
If tracking to him is not available I very very much doubt you will get anywhere and - if you do not use the eBay system - they will not be interested
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