I'm asking for advice as over the last few months I have bought several buckles from the same seller . They look perfect and I even tested them for my dog collars to check opening and closing capability. I have started receiving messages from customers and photos showing that the buckles are faulty! I have had to replace these collars and had to search for better quality buckles and feel that I should be refunded for all I have paid for! I have explained to the seller about the situation but they said it's late! What can I do ?
you purchase there in order to sell on, that and the fact that you are not a registered business seller can cause you problems, especially if you approach trading standards.
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