on 12-11-2020 2:13 PM - last edited on 13-11-2020 9:49 AM by kh-brendonm
HI, I bought some Elixir guitar strings but they are fake. No reply to multiple emails and nowhere on ebay to report the problem. Have tried using the resolution centre but when I go to look at status it states I have no outstanding issues. What can I do?
You need to open a case for item not as described with eBay from the resolution centre, if you are still within 30 days past your item's last estimated date for delivery.
Escalate on days 9 - 21 f not refunded beforehand.
If you have passed this deadline, then open a case with Paypal.
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