Excluded postage locations

eBay is allowing buyers to purchase goods even though they are on my excluded postage locations. I am unable to contact anyone at eBay regarding this matter (like I used to be able to) To resolve the issue. I have checked my listings and Scottish islands and Scottish highlands are excluded yet I have received several orders from this region. This leads to contacting the buyer to inform them I don't post to this area and they must ask for a refund. I'm worried this could lead to losing my hard earned 100% feedback status. Has anybody else had this problem?

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fargvs
Experienced Mentor

Royal Mail postages cost exactly the same throughout the UK including deliveries to Highlands/Islands and Northern Ireland ... Many buyers will 'back out' of buying when they see those Exclusions on Private listings ? ... Suggest that by making those exclusions/restrictions, you are losing valuable sales revenue >

https://www.royalmail.com/

seajays.org.uk/postage/

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