Excess postage

[its-billywiz]

I had to pay £3.50 excess on a package  that the seller did not put enough postage on. The seller has not come back to me after many messages. How can I go about getting this problem sorted by Ebay as I can't find a choice in the resolution centre

[plpmr]

eBay don't get involved in postage disputes.

You need to get the seller to repay you.

Remember feedback.

[tobiasd4]

Best way to have dealt with this is not to have paid & opened item not received case,

if other buyers had done this, seller would in trouble.

[its-billywiz]

I'll sort it somehow, he is quite local to me so he can expect a visit.

[arkwebus]

There is no way as @plpmr says to get eBay involved and there is no way to compel the seller to repay you.  I would guess it was a mistake.  This is one of the delights as a seller if you go to the Post Office.  They weigh it and if they get it wrong they deal with it [in theory!]

Leave feedback but cautiously ... something like "excellent article but seller underpaid postage"

@its-billywiz 

[its-billywiz]

When checking his feedback I find that I am the seventh victim of his under payment. Also the postage was done online so he put in the wrong info