Excess postage

[its-billywiz]

I had to pay £3.50 excess on a package  that the seller did not put enough postage on. The seller has not come back to me after many messages. How can I go about getting this problem sorted by Ebay as I can't find a choice in the resolution centre

[tobiasd4]

Best way to have dealt with this is not to have paid & opened item not received case,

if other buyers had done this, seller would in trouble.

[its-billywiz]

I'll sort it somehow, he is quite local to me so he can expect a visit.