Ebike

Bought windgoo ebike from a seller battery want charging properly after 8 weeks niw only 17 weeks dont charge at all this was alot of money I contacted seller he expected me pay for new battery when battery is under warranty for at least a year then he told me contact manufacturer the manufacturer won't answer my emails or phone messages now I'm left with a bike I can't use and feel seller is messing me about 

View Entire Topic
redwick1
Experienced Mentor

Ebay and paypal money back guarantees are for items that are not as described when they arrive

and not a warranty.

 

Any warranty is between you and the seller.

 

If they are business in the UK then contact Citizens Advice for their help.

 

If overseas or a private seller then there is nothing you can do.

 

See the bottom of the page on the link where it says

 

Ebay Money Back Guarantee is not a product  warranty

 

https://www.ebay.co.uk/pages/help/policies/money-back-guarantee.html#receive

Ask a question