Ebay's uselessness when it comes to bad car sellers

[volvic_g]

Anyone else been left to fend for themselves when they've bought a misdescribed vehcle via ebay and paypal off a bad seller?

[plpmr]

If they know the rules - unfortunately the seller can get the neg removed.

[corred · Accepted solution]

@volvic_g

eBay are not really concerned about vehicles as the sales are Caveat Emptor & not protected by eBay or Paypal (THIS IS STATED IN THEIR t&c)

Getting caught out is usually because of naive buyers

General rules

• Vehicle sales are Caveat Emptor
•
• There is no protection in eBay or Paypal for vehicle sales
•
• There are a few simple rues when buying any vehicle on ebay.....
•
• Never buy a vehicle other than cash on collection
• Always inspect thoroughly BEFORE handing over any money
• Ensure you check the vehicle is HPI clear
• Ensure the vehicle is not on the insurance database
• Only collect from the address on the V5
• Make sure chassis & engine numbers match those on the V5
• Make sure these numbers also match those on any MOT certificates
• Check the vehicle MOT history online (free at https://www.gov.uk/check-mot-history) taking special note of past fails & advisories
• Ideally take someone who knows their way around vehicles like a mechanic
• Look online for any reprted faults on the make/model you are considering purchasing & look for any of these on the actual vehicle
• The absolute ideal is to arrange an AA inspection before purchase.....all respectable sellers should allow this
• Do not pay a deposit, these are not permitted on eBay & not protected under eBay or Paypal rules
•
• EBAY DO NOT OPERATE ANY SCHEMES WHERE YOU WILL HAVE 7/14 DAYS (ETC) TO CHECK A VEHICLE & IF NOT HAPPY CLAIM A REFUND - IF ANY SELLER SUGGESTS THIS THEN RUN A MILE AS IT IS THE OLDEST SCAM IN THE BOOK !!

• EBAY AND PAYPAL HAVE NO HOLDING BANK ACCOUNTS
•
• EBAY AND PAYPAL DO NOT OFFER ANY DELIVERY SERVICES

[*vyolla*]

You're on your own with any vehicle purchase whether it's from any online site or in real life.

You're supposed to inspect your vehicle before paying. If there are faults that weren't disclosed in the listing you'll need to take legal advice.

How did you fund that paypal payment? That was a bit daft of the seller to take a PayPal payment. Whilst there's no PayPal Buyer Protection for you, if you funded it with a credit card or debit card featuring a Visa logo there's a slim chance you may be covered by your card provider, so run this by them.

[plpmr]

No PayPal offered in listing.

[*vyolla*]

Thought the Op's saying they paid with PayPal?

@volvic_g Perhaps you can tell us if you did?

[volvic_g]

Paid with paypal

[volvic_g]

Taking the individual in question to court.

[pixiesen2012]

cars are not covered by ebay or paypals money back guarantees,

it is up to you, the buyer, to do all the necessary checks and to only pay in cash, once you are sure the car is as described,

you won't get any help from ebay or paypal

[plpmr]

eBay and PayPal clearly offer no buyer / seller protection for vehicles

[redwick1]

It quite clearly states that motors are not included in the ebay and paypal money back guarantees.

It is up to the buyer to go and check the vehicle over and make sure everything is OK before buying and paying in cash

You should not pay by paypal for a motor it should be cash on collection and inspection 

All you can do is to contact Citizens advice for their help to see if there is any action you can take

it is was a private seller then there is nothing you can do

If it is a trader then you may have some rights

[volvic_g]

Thanks, Citizens advice have instructed me to take him to court.

[redwick1]

You are welcome
Good luck
Hope you get it sorted