11-02-2020 3:17 PM
Calling them won't help, as it's one of eBay's new ' enhancements', not beloved by many!
So, to stop this when coming to list items, after selecting Sell , go top right and use the advanced / business listing tool. Ignore that it says it's for high volume and business sellers only, it isn't, it's for everyone to use.
There, you have more control over your account, and can de select that BO option.