Double order due to app glitch

At checkout I pressed to pay and the payment circle kept spinning and went on for ages, like it was frozen. I pressed the back button and tried again and the item was processed fine. It now turns out the exact same item was ordered and paid for twice at the same time but with different order numbers. I have instant payment so didn't have to enter any details.  Realised now both item have been posted and they are personalised but I have yet to receive. Can't set up a refund yet but who's fault is this glitch?  EBay or seller , me ? Where do I stand on this issue.  

Thanks

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papso22
Experienced Mentor

Definitely not the sellers.   You should remove that auto pay feature from your account. 

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