Dispute re eBay fees

[marcarlin-0]

Good morning,
Can I please have response to my complaint?
You were supposed to have responded within 72hrs and have not done so which is unacceptable.
My bank account has been debited to the tune of £5.92 after selling one item, when it should have been £1 which I signed up for under the Sell for pound promotion.
I look forward to your response and comment 

[john1297576]

Can't read all that, have you done te obvious thing and looked at te offer itself where it has Used/Unused 49/51 (for example)

Clock on the numbers to see the items included in the offer. You must comply with all conditions of the offer, that is list AFTER accepting the offer and within the duration of the offer, AND sell on first listing not a relist.

as I have just seen and tobias says, you sold FOUR in a multiple listing. It does pay to read T & C of all offers and not waste ebay's time.

[marcarlin-0]

All item sold within the promotion period, the link was activated so I
really don't know what else I should do.
Not impressed, complained, sent two further emails to customer service
which have had no response.

[tobiasd4]

You sold each coach for £55.00 + £4.20 P&P = £59.20, so ebay's 10% is £5.92.
As said, it was multiple listing,so didn't qualify for £1.00 promotion.

[marcarlin-0]

To my mind this wasn't made clear to me or in fact on the promotion. So
what you're saying is if I'd of listed 4 separate items that would have
been ok?

[tobiasd4]

It was all in T&C's, so ebay will just refer you to that.
You are not allowed to list duplicate items either, they have to be different.