Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- eBay UK Community
- OLD Q&A Boards
- Answer Centre
- Member To Member Support DO NOT DELETE
- Direct contact for the company
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
Direct contact for the company
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Bookmark
- Subscribe
- Printer Friendly Page
- Report Inappropriate Content
29-06-2021 9:34 PM
Does anyone know how to contact this company directly please. I received 3 faulty items from them, 1 damaged headboard & 2 damaged foot boards which they agreed to collect as it's going to cost me to dispose of them but surprise surprise the collection didn't happen & they are now ignoring my emails. Any information would be much appreciated. The fact the items were faulty & the customer service is shocking I would highly recommend not ordering from this company!
Comments (0)
Comments (0)
0
Helpful
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
30-06-2021
10:57 AM
As @*guinevere* tells you you must open a case that the items were not as described. You do not try to contact the seller [we are mambers not eBay and have no idea who that is].
The seller will make arrangements to get the items back.
It is quite complex because what will probably happen is that the seller will send you a label to send it back through the Post Office [that will not work] and you will have to contact eBay [through "help and contact"] to get a proper response.
There are some things that I would not buy through eBay which will include items that will not fit in the post unless I could collect
Ask a question
Most Helpful Posts
| Subject | Helpful |
|---|---|
| 22 | |
| 4 | |
| 3 | |
| 3 | |
| 3 |
