Delivery estimate

Hi my delivery estimates are showing incorrectly on some purchases 

example 

buyer paid Sunday 21st March 

I use 3 working day dispatch + 3-5 day courier ( I infact actually use 2/3 service but like a bit of leeway)

buyer given an estimate delivery of today 25th March  and is moaning cos I only parcelled up Tuesday for collection Wednesday morning, which is within my 3 day dispatch but the parcel will be lucky to arrive Friday/Saturday 

how can they estimate only 4 days for delivery? 
order details show a delivery service of 3/5 day service.

View Entire Topic

I contacted eBay and all chat said was do you want passing to packlink to find out where the parcel is ? 
the parcel is not late it's on track 

Ask a question