25-03-2021 9:08 PM
Hi my delivery estimates are showing incorrectly on some purchases
example
buyer paid Sunday 21st March
I use 3 working day dispatch + 3-5 day courier ( I infact actually use 2/3 service but like a bit of leeway)
buyer given an estimate delivery of today 25th March and is moaning cos I only parcelled up Tuesday for collection Wednesday morning, which is within my 3 day dispatch but the parcel will be lucky to arrive Friday/Saturday
how can they estimate only 4 days for delivery?
order details show a delivery service of 3/5 day service.
I contacted eBay and all chat said was do you want passing to packlink to find out where the parcel is ?
the parcel is not late it's on track