10-03-2021 10:12 PM
Hi, looking for advice.
I recently sold an item and had to send it to a convenience store rather than someone’s house. The buyer contacted me to ask if I’d sent it, and I had and had a receipt and tracking number. I tracked the parcel and it had reached its destination but the store had refused to accept it. It says it’s being returned to sender but I didn’t put my address on it. Where do I stand with this? Any advice gratefully received!
Thank you in advance.
Buyer opens a Not received case, you refund and end up with no money and no item, but still pay paypal fees. Also risk of bad feedback.
You should only ever post to the address advised by Paypal on ebay in item details.
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