Customer Help line issues

[phillips5614]

What the heck is happening on the Customer service live chat line.

I was just on for 1hr 28mins and still got nowhere with somone named Rocky who barely understood English.

Ebay this service needs a serious look at......

[john1297576]

This is not ebay!! If you read the heading,you will see that we are members like you.

You don't say why you needed to contact ebay. Mostly it is unnecessary particularly when there are language difficulties.

Why not give details of the problem on here, that is what the Answer Centre is for. If it is not something that has to be ebay, we can give advice on most subjects.

[phillips5614]

I was figuratively speaking John re Ebay!
The issue I have is a system glitch which I raised yesterday that no-one seems to be able to answer. I wanted technical advice on how to rectify and what to do etc.
It's not about process or procedure it's about the system not behaving. If you can help with that then I'm all ears!