Collection only were collected by courier

[nilly69]

Happened to me twice now. I have marked items as collection only and have had good buyers organising couriers. How do I mark these items as collected? I can’t add the collection no as the courier doesn’t have it and I can’t add the courier delivery codes. How do I override? Thanks

[john1297576]

The good news is that in the event of loss or damage, you are not responsible. It is between th

Collection items should be paid for in CASH and collected in person.

Tip
Items collected in person are still covered by eBay Money Back Guarantee if paid for with PayPal, however eBay Money Back Guarantee does not cover cash on collection transactions, or transactions where the item was not collected by the buyer.

[nilly69]

the buyer was happy so all good thanks for help