Collection only were collected by courier

[nilly69]

Happened to me twice now. I have marked items as collection only and have had good buyers organising couriers. How do I mark these items as collected? I can’t add the collection no as the courier doesn’t have it and I can’t add the courier delivery codes. How do I override? Thanks

[thedemon2014 · Accepted solution]

You should be able to mark the item a ‘Paid and Collected’ in the “More Actions” dropdown menu next to the item in your Sold list.