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Code for collections
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06-07-2021 9:02 AM
I purchased an item. Tried PayPal and could not get it to go through - went round in circles and ended up taking it 4 times, but eBay rejected. I ended up paying cash and collected. Now seller needs a code to prove that it has been collected. Where do I get that from? I use laptop and seller uses mobile app. Thanks.
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06-07-2021
9:15 AM
"went round in circles and ended up taking it 4 times, but eBay rejected"
Don't understand what that means, BUT unless it was a Collection Item in the first place there is no code.
Seller just has to mark as Paid and Dispatched.
If originally a collection item, then you as buyerwoud have receved the code by Text or if using the Ebay app via a smart phone. You then supply the number or if seller using ebay app.he scans the code from your phone.
I suggest that both you and seller enter Collection Items in HELP & CONTACT and read the various options.
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