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16-05-2020 7:29 PM
Does anyone know if the chat transcript record is cancelled if you end the contact?
After just being on for ages I finally gave up. I was told to stay connected so I did patiently for along time but got no response. So in anger I quit the chat.
I have since checked my messages and ther is no sign of the transcript. Is this because I quit it do you think?
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27-03-2021
4:22 PM
I would guess so, it is the equivalent of putting the phone down.
Live Chat used to be good but the lack of knowledge makes it very poor. Some timeago having had no reaction to using the "report " link on a listing I used live chat to report a Live Cat being sold on ebay.
I was passed to 4 diferent people before I got hrough to them that Live Animals are not allowed. Such Basic knowledge should be known by all CS staff.
If that leaves you with no answer to your problem try on here, we can provide Advice on most things except of course anything to do with a member's Account or personal details. We are members like you and only have access to out own details.
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