Chat Transcript

[phillips5614]

Does anyone know if the chat transcript record is cancelled if you end the contact?

After just being on for ages I finally gave up. I was told to stay connected so I did patiently for along time but got no response. So in anger I quit the chat.

I have since checked my messages and ther is no sign of the transcript. Is this because I quit it do you think?

[john1297576]

If there was no chat, there is not much point in having a transcript.

I have contacted Live Chat twice recentlywith no waiting at all.

[phillips5614]

There was plenty of chat john1297576 and at one point I thought he'd gone for advice as he said to stay connected. When he didn't come back I got a bit miffed and finally quit the chat.

[tressygirl]

I'm sure you do have to have a finality with the live chat conflab, to then get an email of that ttranscript.

[phillips5614]

That's convenient, it would make interesting reading that one! No wonder he disappeared.

[tressygirl]

From my experience on the ending with wishing you well etc, the Live Chat transcript comes through your email and eBay messages very quickly, almost instantly. So if it hasn't, it would then seem you do have to finish the Chat completely.