28-07-2016 9:17 AM
ebay blocked my account suspecting unauthorised use. Is it possible to find out why. I travel for work so it would be useful to know if it was because I signed in when I was in Brazil, as I know not to sign in in certain African countries.
Also, now I'm signed in with a 'one use' code, can I now change my password?
I would expect it's due to signing in from another country but you'd have to contact ebay to know for sure. Also about your password. Use the Help & Contact link at top of page and ask questions until the live chat option appears.