Changing feedback from positive to negative

[alp.uk.65b47h4g]

Hi I’ve left negative feedback but the radio button defaulted to positive and I didn’t remember to click on the negative button - can I change it please? Thanks for your help!

[1956glyn]

and that is because Sellers do not have the option to leave negative feedback for buyers.

All a seller can do .if they choose to,  is leave positive feedback so no you cannot change it to a negative.

If the Buyer reports the feedback to Ebay then yes they will remove it and you will receive a black mark on your account as you have breached Ebays feedback policy.

What you are supposed to if you get a non payer is......after a minimum of 48  hours from when the listing ends...........

Go to the Resolution Centre at the bottom of the page and open an unpaid case.   Follow all instructions carefully.  Close the case on day 5 if they still do not pay.

This will give the non paying Buyer a strike on their account if they choose still not to pay within the 4 days.    Most sellers block bids from anyone who has two unpaid strikes in the previous 12 months.  

https://www.ebay.co.uk/help/selling/listings/creating-managing-listings/setting-buyer-requirements?i...

[alp.uk.65b47h4g]

hank you everyone for your comments. I have already contacted the buyer numerous times and have had no response or payment. The feedback shows he has done this before. I made an innocent mistake leaving feedback following what others have done previouslu, I have followed the non-payment procedure and closed the case and relisted the item as per the guidance so I cannot see how I can now risk having two buyers for the same item