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Changing feedback from positive to negative

Hi I’ve left negative feedback but the radio button defaulted to positive and I didn’t remember to click on the negative button - can I change it please? Thanks for your help!
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red_magpie
Experienced Mentor

Oh dear! You have broken eBay's rules on feedback by leaving a "false positive" for a buyer, i.e. you have left a negative comment when leaving positive feedback. Sellers are not allowed to leave anything except positive feedback for buyers, or to make any negative comments about them - even non-payers or dishonest or abusive buyers!

 

Your buyer can have this comment removed if they complain to eBay, and you will receive a policy violation warning.

 

If you're lucky, and the unpaid item case is closed in your favour, eBay may automatically remove all feedback connected with it.

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