Can’t cancel a bid!!

[hen_3119]

Bidder placed bid before finding out I dont post to Italy and says he can’t cancel the bid! Any ideas how I do this?

[arkwebus]

Buyers can retract a bid [although not reading the listing is not really a good reason] eBay does record bid retractions which are said to count against their account.  I would certainly make sure that he does so and not you

@hen_3119