Buying from China

[helen-of-salisbury]

On 18th March I searched under UK only for some hand sanitiser.   I purchased one litre and immediately found it came from China with a delivery date of May/June.   I contacted the seller and asked to cancel and for a refund.   I have done this three times since and there is no answer.   I  have tried to contact ebay resolution centre but there is no way to do so at the moment.   No phone contact nor any email address.    I am only told to contact the seller - who will not answer!!!!    Can anyone recommend what I can do next?    Thanks for your help. 

[corred]

@helen-of-salisbury 

• There is NO RIGHT OF CANCELLATION on eBay
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• You can ask the seller, but they have already been charged fees & may have lost other potential buyers as a result of your actions so they may not agree
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• If the seller was a UK registered business then you will have the right to return the goods by a tracked service at your own expense for a refund
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• Bidding is a serious matter & changing your mind simply is not grounds to cancel
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• It is likely that the seller will open an unpaid case to get their fees refunded & you would then earn an unpaid strike.......
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• If that happened again within 12 months then many sellers will refuse to deal with you