06-11-2020 2:31 PM - edited 06-11-2020 2:40 PM
Hi guys,
I need some advice.
I have recently sold a PS5 on eBay and it went for over £900, however eBay is currently flooded with the same item for around £650, all from reputable sellers - so naturally alarm bells are ringing. I started the listing at about £300, I wasn't after someone paying a ridiculous price - people just happened to bid up to that crazy amount.
The funny thing is that the guy has over 400 feedback and it's all 100%, he also paid instantly - but I'm reluctant to believe someone would just throw an extra £250-£300 at an item that's available all over eBay. Similar auctions have ended at around £630ish.
I feel like this guy is going to abuse buyer protection in some way - can somebody please tell me how I can protect myself? I stand to lose a lot of money if this guy decides to say I sent an empty box, or the item is broken/send it back. There seems to be tons of protection for buyers, but not sellers. I feel like I'm in limbo and will inevitably lose out.
Thanks
That does sound worrying. There is little you can do if a buyer has decided to play the system. eBay tend to side with buyers and the process is almost automatic.
Has he asked for it to be sent elsewhere? If so, or maybe in any case, you can cancel using the reason "Something wrong with buyer's address". That does not need their agreement and refund is issued automatically.
On My eBay go to More Actions, far right of the item on your sold list > Cancel order > Something wrong with buyer's address.
On seller hub go to Orders find the transaction you want to cancel, and from Actions, select cancel order.
Put their ID on your blocked bidder list - here:
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
Maybe eBay is not the right place to sell such an expensive item.