16-09-2019 10:33 PM
While we feel your frustration the option to open and close a non-payer case is a powerful one. Yes - you will get your fees back but better - much better - is the fact that the buyer will get a defect.
This helps the whole community of sellers [who are believed to get little protection] in that should the buyer get another non-payer defect most sellers will not sell to him which is - surely - an amazing result? Get rid of non-payers!