Buyer has no name

[seriouslyamber]

I got an order today from someone with no name, just two letters which I presume are their initials. How can anyone create an eBay account like that? And how are they able to pay with PayPal? The account is fairly recent, opened 29th April & they have 2 positive feedacks.

Has anyone else had this experience?

I have requested eBay call me, but I'm not holding my breath. What am I to do?

[tressygirl]

You can release your breath ,  as it is very unlikely eBay will call you back,  they are working with a very reduced staffing level due to the Covid crisis.

I have come across this many a time,  just log into your Paypal account,  I'm sure you will find full name details there for that transaction.

[seriouslyamber]

In my PayPal account, this transaction does not show their name, just the initials. Also there is no shipping address shown.