Buyer feedback

Why do eBay email me asking me to leave feedback, as a buyer, when the seller isn't leaving feedback. In each case, payment has been made within 5 minutes of an auction ending (actually, less than 2 minutes).
Buyer feedback should be automated in the same way as free postage feedback is automated for sellers. Sellers should be banned from selling if they have comments such as "positive feedback will be left once we have received your feedback". This is just a way to hold honest buyers to ransome and eBay should act in a responsible manner, not ignoring the problem.
View Entire Topic
red_magpie
Experienced Mentor

comments such as "positive feedback will be left once we have received your feedback". This is just a way to hold honest buyers to ransome

 

No, it isn't. Feedback isn't just to say that you've paid for an item. It's about the whole transaction, and it isn't over until the buyer has received the item and is satisfied with it.

 

You're expecting sellers to leave you good feeback as soon as you've paid, but would you be prepared to leave your sellers good feedback as soon as they've posted your item?

 

No, of course you wouldn't, because you would want to be wait until the item arrives and check that it's as described.

 

Why is it different for sellers? A buyer may have paid, but some will go on to become the buyer from hell. There are buyers who will demand discounts, threaten bad feedback or try to return items that they've damaged themselves, or even switched for another one.

 

Be fair. Feedback comes at the end of the transaction when the buyer is satisfied and any problems have been sorted out. But how is the seller to know this unless the buyer confirms it by leaving feedback?

Ask a question