Buyer asking for details

[francis1971dog]

I have a buyer with zero feedback that has paid for an item but is asking for other details like my name, email, address, phone number. The item is collection only so I can understand they need the address which I have given them, but the buyer is making me suspicious.

Their address is a shipping unit/business address and they are also asking if they can use the pictures of the item to resell it. 

Should I cancel the transaction and refund the buyer? 

[redwick1]

You dont need to give any more than the address to collect from and possibly a contact number.

It is up to you about the contact number but I usually give it in case they get lost and cant find me.

What they do with the item after they collect is up to them and up to you if you allow them to use your photos

Surprised they asked especially before they have even collected the item.

Dont cancel as you may be left with the fees and the buyer could leave bad feedback

Wait and see id they collect and what happens next

[francis1971dog]

Thanks for the reply.

I’ll see what happens next.

[redwick1]

If they collect and every thing goes smoothly then all well and good.

Was it the item on 1 Nov. There should have been some attempt at setting a collection date by now not questions.
Collection items should really be cash on collection and you can put that on your listing
If you do have to refund eventually then you will still pay the paypal fees.

[francis1971dog]

Yes, that’s the item.
It took him a few days to pay and his reply to a collection date was “I’ll send my boys for it, they will call you”. I told him I need a bit of notice of when they are coming.
I’m giving him the benefit of the doubt because I’m assuming he’s new (no feedback) and his English isn’t very good either.

Thanks again for the replies.