Buyer asking for details

[francis1971dog]

I have a buyer with zero feedback that has paid for an item but is asking for other details like my name, email, address, phone number. The item is collection only so I can understand they need the address which I have given them, but the buyer is making me suspicious.

Their address is a shipping unit/business address and they are also asking if they can use the pictures of the item to resell it. 

Should I cancel the transaction and refund the buyer? 

[arkwebus · Accepted solution]

Name and addess and a phone number will be enough.  Better to have paid in cash when they pick up.  

They can do what they like if they wish to resell but should use their own photos

They will [under the new rules] need to request cancellation [Announcements June 2020] or you will get no fee credit.

@francis1971dog