BUYER FRAUD AND CON

[duck676]

Hi All I have not had cause to ask you goods people for your help and support.

I recently sold a job lot of mobile phones and tablets to a person at have the asking price, I described in my description that I new nothing what so ever about these, just junk In total there were six items. The buyer came back later asking for a refund because he had found that one of the items was a fake. 

Ebay in the wisdom decided to give the rebate. 

I asked them to stop the refund till this had been investigated by law. Of course they would not have any of this. I sked to suspend the refund for the 30 days allowed by ebay rules again they refused. I have conned by a very devious con artist.

PLEASE PLEASE HELP I AM DESPERATE to prove I am not a cheat.

Pat.

[red_magpie]

Don't take it personally. You don't have to prove you're not a cheat.

We don't know exactly how you listed or described this job lot, but if the buyer claims that one of them is a fake eBay will have taken their word for this.

There is no "investigation" on eBay. In the user agreement, you have agreed to accept eBay's decision. And eBay's policy is that they will support the buyer unless they can determine that the item is not as described. Which they never can, because they don't even see the item, or ask for any evidence.

It's the same for all sellers. Buyers can invent any reason to return items. You just have to accept it, and send them a prepaid return label if you them back. If the buyer keeps the good phones and returns the junk don't expect eBay to take your word for this either!