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Ask eBay to step in.

jamesjroche
Member

‎13-05-2020 10:10 AM

Hi, I have an open case with a seller about an item that hasn’t arrived. I want to ask eBay to step in but under the take action tab of the case there is no option for this. I have spoke with the seller but have had no joy.
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john1297576
Pro Mentor
‎13-05-2020 10:34 AM
As you would have been told when you opened the case you cannot escalate until AFTER 8 days.
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