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Ask eBay to step in button missing.
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- Report Inappropriate Content
14-06-2020 1:08 AM
I opened a return because the item I ordered was US 14 not UK 14 so not as described. It has been two weeks and I have not heard from the seller. There is no button for me to ask eBay to stop in. Only choice is close return.
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14-06-2020
6:32 AM
Are you sure that you opened a case for iterm not as described ion the Resolution Centre, and not a straight return?
The latter if the seller does not accept returns may well close without resolution.
The former shoudl have a escalation now it appears between 9 - 21 days from opening.
What devise are you using ? If the eBay app switch to a laptop / PC /browser, but not IE and see if ther case shows up more clearly there.
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