Advice on dealing with couriers arranged by a buyer

[loumcl91]

Hi

I'm currently selling a mac computer for collection only. I've just received an offer saying they'd like to buy but they'd also arrange a courier and all I'd have to do is hand the item over to a driver. They said they'd take full responsibility. 

It's a good offer above asking price but I have to admit I'm slightly hesitant because I'm not arranging the courier myself and would have no access to whether the item was delivered etc. So I just wondered if anyone has any similar experiences with this? Would the courier give me proof they collected? Would I receive proof of delivery? I have no idea. 

Any advice would be appreciated. Thank you!

[**peaseblossom**]

There is no buyer protection for third part collection so they couldn't claim non-receipt via ebay. There's a tiny possibility if they used their credit card (with or without Paypal) they could in theory do a chargeback with their card.   It's unlikely but you could have a receipt ready for the courier to sign.   Maybe take a photo too.

[loumcl91]

Thank you for the reply. I guess this has been taken out of my hands now because someone has bid on it but there's still a worry. Do you have any advice for what to do when the buyer collects? As it is a larger item over £100 should I have them sign something?

[red_magpie]

If the only mac you're selling is the one for parts or not working, I don't think you have t worry too much about a fraudulent chargeback. For anything of value it's a very real risk.

[loumcl91]

Thank you for the reply. For me anything over £100 is of real value so it's still a worry! But I appreciate what you're saying. Thank you!

[fargvs]

For collection items, best to request Cash on inspection/pickup = No risk of Chargebacks and later disputes >> 

From the policy '...  ask the buyer to sign a copy of the eBay order form at the time of collection.'

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-pickup?id=4181