Account has been hacked

[bednaya]

Hi guys

Please advise. My ebay account has been hacked and used with unauthorised access.
I have sold 2 item recently of 549.99 and 529.99 and as someone has had an access to it they have refund the buyer using option of cancelling transaction and did a refund.
It went through PayPal and paypayl will try to collect the money from my account as it has been proceed.

I have spoken to Ebay already and they have told me that there some unauthorised suspicious activity on my account. I have changed both password for both account however I am worried that I will lose my money now!
One of the buyers has reply me with 'sorry', other one not replying.

What can I do? Who can Block this refund if that has not been made by myself? Why should I lose my money and items at the same time?

Please guys advise as Im desprate...

[tressygirl]

Well,  you have done everything we suggest one does, for a hacked account ,  changing passwords on all accounts you own,  and conatcting eBay.

I would also advise you contact Paypal,  and also advise your bank about this breach.

If you did not get a satisfactory answer from eBay CS when you called,  call again tomorrow morning,  early,  the lines open at 8 a.m.  there's more chance of Dublin answering,  and more chance of you getting a fully informed answer.