I have just cancelled my phone out of my broadband package i get as i never use it and would rather be upgraded to a large television package anyway as i watch so much of it. Before i did this i sent them an e.mail specifically asking them how much my monthly bill would be as i knew it must be cheaper. They e.mailed me back saying how much and YES it was less than i pay every month. Now however they took the phone off this week and i asked them just to clarify what channels i get ect and when they said about the price THEY ARE SAYING NOW ITS HIGHER THAN THEY ORIGINALLY SAID!!. I had kept the previous e.mails and have send them these this morning and told them i want to know why they quoted this or i will be going to the management. Why do they do this every time!!!. I e.mailed them originally because i wanted it down on paper so i had proof in case they started messing me about and telling me higher prices.
Has anyone else had this problem and what did they do about it?.
I have told myself if they start doing this i will cancel the whole lot and go with another company but then they are going to charge me for leaving because its on a twelve month contract or something!!!.
It makes me boil!!!!!!!!!!!! HONESTLY.
LOL LOL LOL LOL ha ha ha ha....... at least im laughing now!!!!!!!!!!!!!!!!!!!!!.
