I'll just give a brief outline and if you need details I'll fill them in but here is what has happened. I would love to hear what you think should happen next.
Had new glasses several weeks ago and they dug into my nose until it bled and I couldn't see properly without keeping moving my head. They were varifocals. The frame was chosen with the help of an assistant.
Went back and was told that they were barely suitable for varifocal lenses as they weren't deep enough. They were adjusted so that they didn't hurt. I was asked to persevere but to return if they were still awkward to use and that a new frame would be fitted at no further cost to myself.
Returned today, saw a different assistant. Chose another frame which was £20 cheaper. They will be ready next week. I asked about the cash difference and was told 'Due to the expense involved to change the frames and other expenses involved we tend to just call it quits.'
What say you?
