I only had one reason to email Tesco about an order (and then they RANG me back to talk about it, I HATE talking on the phone)
I'd ordered a small joint (there's only me eats it) and it said it would cost about £6. When it came it was an enormous piece costing £17. I emailed saying how it was a bit naughty as someone on a tight budget maybe couldn't afford for that to come out of their bank right at that time (could even incur an overdraft in extreme cases). I said that up to £10 would have perhaps been acceptable but £17.00 was pushing it a bit. When they rang me I explained this again and he said, so £10 would be acceptable then? I said yes, not realising what he was getting at, so he said I could have it for £10 then. I was happy! 
@chickengrandma-2008 wrote:I only had one reason to email Tesco about an order (and then they RANG me back to talk about it, I HATE talking on the phone)
I'd ordered a small joint (there's only me eats it) and it said it would cost about £6. When it came it was an enormous piece costing £17. I emailed saying how it was a bit naughty as someone on a tight budget maybe couldn't afford for that to come out of their bank right at that time (could even incur an overdraft in extreme cases). I said that up to £10 would have perhaps been acceptable but £17.00 was pushing it a bit. When they rang me I explained this again and he said, so £10 would be acceptable then? I said yes, not realising what he was getting at, so he said I could have it for £10 then. I was happy!
I had the same with a £14 leg of lamb from Asda. I only wanted a small joint so they refunded me the £14 & said to keep the lamb. We are having it over Christmas. Thank you Asda.
I was in today at 5am. some of the girls were in at 4am. We had 170 shops to pick and only 8 of us!!!! we got a little bit of help but managed to finish them all by 11am.
You can guarantee every .com picker is suffering at this moment with a bad back. Those trolleys weigh a ton when they've got up to 6 peoples shopping in them!!!
In all the years I've been doing .com and this is my 11th Christmas on there, I can count on one hand the amount of times someone has thanked us for doing their shops, so it makes a nice change to hear you all congratulating us!
We always put in a better item on a sub. And do remember to tell us what you want if your item isn't available, we aren't physcic!!
A very Merry Christmas to you and I hope you have all the goodies you ordered. xx
I had my last shop delivered earlier by a lovely guy while it was pouring down and blowing a hoolie outside. A few minor subs and a massive pack of profiteroles as replacement for the little pack I'd ordered 
I cannot tell you how grateful I am to the dot com pickers, packers and drivers for saving me from having to go to the store myself. Worth their weight in gold to save me from that job, good on you all 
