Postage label fallen off parcel

A buyer bought a toy car off me and I posted it off  in good time  however he messaged me with a picture that there was no postage label on the packaging  its fallen off basically , now he wants me to reimburse him £7 that royal mail has charged him to collect his parcel,   it was placed on the parcel when I posted it  so its out of my hands once its put in that parcel bag .  What do you think guys ? 

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Postage label fallen off parcel

This is a common subject post so it's up to you how you proceed.

 

The buyer can request a not as described return request under Ebay's MBG but that wouldn't get them the extra cost back.

 

What the buyer states is entirely possible.

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Postage label fallen off parcel

Hi thanks for your comment!! I told him to take it up with the post office because I saw the lady put the label on so ive done my bit this end and sent it , I told him it's not my fault its fallen off  and asked him to find out why they charge £7 what's that for ? When it's £3.69 to send off .

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