Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

About me

I would like a little more soace to introduce myself to my buyers and possibly add one or two more images. I think buyers like to know a bit about eho they're buying from and their values, what they believe to be important in the way they choose whic...

Resolved! Classic View?

Hi - Prior making a purchase, I checked out the sellers profile which showed no Neg or neutral feedback. Fine I though a bona fide seller. I then noticed the view in Classic View option which when viewed showed the same seller had a list as long as m...

Resolved! Sign to End Evri

If, like me, you've had enough of the poor service that Evri gives, 99% of the time, then sign this campaign to help end it. https://www.change.org/p/shut-down-evri-hermes-in-the-uk?source_location=searchThere is also a Facebook page dedicated to thi...

Is It Worth Taking Legal Action Against Ebay?

I'm an eBay member of over 25 years, 100% positive feedback. I'm wondering if it's worth taking legal action against ebay. Here's the background: I sold an item for around £100. Using the Simple Delivery system, I opted for a home collection from Roy...

What's with all these ridiculous new "badges"?

Is it just me, or are others insulted by the infantilisation of this board, and being awarded badges, for "being helpful", or whatever?I'm a grown up, not a child. I don't need badges so others can see how helpful I am.My 3 year old granddaughter get...

global shipping to the USA weight limit?

what is the global shipping weight limit to the USA?I have a parcel which is 28kgs. Is that OK? I can put it into 2 parcels if that helps?

This listing was removed for violating our Counterfeit item policy

2 x Bee Venom Nasal Inhaler Stick Pros/Tate Wellness Homeopathic Aromatherapy XiMonth is making strenuous efforts to WHOLESALE this product in bulkto all-comers on Alibaba.1000 - 9999 pieces at 0.75p each. There is no evidence this was a VERO complai...

SCAM:Ebay refunded buyer for a return that never arrived

Subject says it all. Disgusting and will never use eBay again.

This listing was removed for violating our Counterfeit item policy.

eBay is allowing manufacturers to use software to lodge COUNTERFEIT complaints. This is blocking private sellers from using eBay as a secondary market to resell costly branded products that were properly purchased at full retail price. Yet eBay's 202...

Ebay social is still not linking up to Facebook or Instagram

Ebay social is still not linking up to Facebook or Instagram and no replies yet from Ebay. Has anyone heard anything regarding this issue

Feedback to remain open

Would Ebay leave feedback open like Amazon does instead of locking it after a certain period please? A lot of items become faulty after a few months and under 1 year and it Would be good to inform anyone considering purchasing the item.

Auto feedback

Just noticed ebay automatically posts positive feedback om behalf of buyers. I don't agree with this as I've often not posted feedback as not sure about an item which I eventually found unsuitable.

how would you rate this item

Sorry sellers ,,due to ebays' new 'how would you rate this item' 1 to 5 stars,being a compulsory rating before i can leave positive feedback,then in future i won't be leaving any feedback.Ive noticed not all sellers have this extra rating.

Resolved! How to join todays Community chat at 2pm

Exactly how do I join the eBay Community chat at 2pm today?

balance payouts

is there a way to persuade ebay to be more flexible about balance payouts? (There seems to be no easy way to press a case direct with Ebay). While I understand that Ebay would not want seller accounts to accumulate cash without limit, there could be ...

Reporting abuse from a buyer

Has anybody reportet a buyer to eBay for using abusive and threatening language towards you and had anything other than"We didn’t find the content to be in violation of our policy." i don't feel happy that I have to tolerate this

Dollars & Pounds

Opened a new account....Its in dollars not pounds....And I am logged onto ebay.co.uk....please help

Fake Bullion Bars

Bullion Buyers Beware.Several listings currently spotted with Fake Platinum and Silver 1oz Fortuna and Johnson Matthey Bars.Have alerted Ebay with negative results. They just dismiss it despite me telling them I have collected these bars for 40 years...

Group Offer: Send One Offer for Multiple Items from Same Seller

Hi everyone, I’d like to suggest a new feature for eBay: a “Group Offer” that allows buyers to make one combined offer for multiple items from the same seller. Current problem:Buyers must submit individual offers for each item Time-consuming and may ...

Postage deducted from my earnings when buyer paid?

I got completely stung on an item listed with free P&P when the buyer opened up an item not received and ebay found in their favour, losing both the item and money from the P&P, so I immediately changed the P&P on items for sale to buyer pays, so thi...

ladder recall

I have recently had the same problem but I bought my ladder 2 months ago the seller has no return address and Ebay will not give me the sellers details. It is outside of the 30 day return window. According to the consumer rights act 2015 I am entitle...

ladder recall

I have recently had the same problem but I bought my ladder 2 months ago the seller has no return address and Ebay will not give me the sellers details. It is outside of the 30 day return window. According to the consumer rights act 2015 I am entitle...

Importing Ebay buys from Japan

I'm noting that buying items from Japan does not mean paying VAT or other taxes at the time of purchase. I've also received a few smaller buys from Japan recently, and NOT been charged import duties. Am I being too optimistic to think a Wrist Watch b...

Keycode before purchase - is this a scam?

A buyer is requesting the Keycode of a game before he purchases to ensure the game will work if he does buy. This feels like a scam - its a £3 game and he is most insistent he needs it. I'm assuming that this goes against the Ebay guidelines on what ...

Legit or scam buyer?

Hi all, I'm a non-business seller and a potential buyer got in touch to ask of my items listed on ebay are still available. When I replied yes, I received the following message: "I live in Lincoln. I would like to come and see the products before buy...

Is this eBay Community Forum archiving strange?

Hi,I entered the link for a fairly recent (4th May 2021) post to the "Payments" page, and the system returned "The content you are looking for has been archived. View related content below.".It related to the eBay related company PayPal who have been...

Purchasing from Japan

I am looking to buy an item from Japan but don't want to get unexpected charges.I understand that eBay collects the VAT on items under £135 and no import duty will be owed. On this item the listed price is £87.52 but there is no sign of vat on the su...

Fake items

This is one of the fake HDDs on sale on ebay. They consist of 6 weights and an LED. Cannot find a way to contact ebay, just endless bot loops.

Return label

I've been sent shoes that are size 5 but listed as size 6, requested a return and refund. Seller sent me a full refund but no post label. Now he's asking why I've not returned shoes, I said I was waiting for him to send return label but he's now sayi...

False Returns/Refund Claim

A buyer messaged me regarding an iPhone I was listing and made me an offer, which I accepted. Prior to despatch, the buyer asked me to disable the Find Me app. This made me a little suspicious until upon receipt of the order, the buyer claimed the pa...