28-04-2025 3:19 PM
Hi it’s Jass here I sell my luious Vuitton heels online on eBay . I packed in different package but the buyer received different package with same label she received charger instead of heels what’s going on . Now they asking for refund . I know she is right but it’s not my fault too . I think it was changed by evri delivery guy plss someone help me
06-05-2025 1:12 PM
Have you contacted eBay's Customer Service regarding the problem as your Buyer purchased the item & paid Buyers fees?
You also want to mention the Negative feedback you received from this Buyer.
07-05-2025 6:44 AM
Unless this was posted using Simple Delivery, the money back guarantee puts the onus on the seller to refund and then deal with the courier.
The buyer protection fee does not give the buyer protection here, the money back guarantee does.
07-05-2025 7:09 AM
on
09-05-2025
12:36 PM
- last edited on
09-05-2025
12:42 PM
by
kh-adrian
On Wed, 7 May 2025 at 7:05 am,
wrote:
> Hi dear as I posted right item may be buyer is fraud she kept the item and
> change the box how is it possible someone get used charger I lost my Louis
> Vuitton heels which are brand new which cost 550 + . U can check in
> pictures . Am not going to refund anyone