Reported obviously fake goods - eBay chooses to allow them to continue selling

[weiwu108]

I took the time to report a seller based in China for listing a number of fake garments. They purport to be from contemporary designer brands and the brands are unashamedly named in the listing (Our Legacy, Lanvin, Kapital etc.) but they are being sent from China and listed at one-tenth of the price. eBay sent a message in response to my reports and declared that the seller was not in breach of their guidelines. 

I am posting here just to register my surprise and disappointment that eBay condones the sale of fake goods on its platform and what a waste of time it is to report them.

I know this is hardly an important issue in the greater scheme of things but it bothers me. I plan to take it up with Trading Standards and other agencies but it's a shame eBay doesn't see fit to stop these counterfeit sales. Times must be hard for them...

[pegr-834437]

I'd be giving my bank/credit card company a call, doesnt matter if you've worn them if they have sold you fake items you might still be able to put a charge back in. 

Too late now but 100% only ever buy Nike from sellers that send via authentication, so many fakes floating around, they might seem a bargain but really they are (more) overpriced than the genuine ones. 

[doctorswann]

I've grown tired of trying to report fake and counterfeit goods.
Seriously, has anyone ever had even a single complaint actually upheld by the new AI reports system?

[lynbrom]

You are wasting your time reporting fake goods. If you give negative feedback for fake goods supplied by a business seller it is automatically removed by the ebay bot. So trust is gradually being eroded by the ultra short term thinking of ebay management assuming they have any management!!

[tizmond]

Yeah, I've bought trainers on eBay several times over the years, with no issues, until this one. I just assumed that a seemingly reputable site like eBay would have strict policies on counterfeit goods and ban anyone who sold them. Guess not and it seems they don't even care, because they get their money either way. 
Even going on someone's feedback isn't bulletproof with so much bots and fake positives. I only found the 2 negative feedbacks on this seller after going right the way back through all their feedback and they were the only 2 negatives in over a thousand transactions. I'm usually very vigilant when checking feedback and I would normally just ignore 2 negatives in over a thousand. Wont be doing that again and will be making sure to fully read any negative feedback from now on. But, yeah: Still genuinely appalled by eBay's disinterest in doing anything about this.

[lynbrom]

Positive feedback re business sellers is now irrelevant. As I mentioned earlier, the eBay bot automatically posts positive feedback. So eBay are directly contributing to entice folks to deal with fake sellers - appalling.

Of course it's another inducement to encourage sellers to move from private to business. All short-sighted but it's all about those $$'s in eBay's coffers. It won't last as this fake eBay generated positive feedback will gradually impact business sellers.  

I won't be going looking at the feedback, I'll just use eBay as a last resort and only buy from private sellers.

[toolboss15]

Had this mutable times, even when the good are sold on eBay that are based in China, give eBay the link to the seller that has the goods for sale and report the one who selling the same product but has false description and you still get the same response as you have "seller was not in breach of their guidelines". Seems that eBay are part of this scam on selling fakes as they are making good money on people that sell fakes. Some are Top Sellers, which makes it more than a joke.

[wgwillia]

It's all about eBay greed eBay don't care as long as they make money from the punters.