Refund issue

[creationsuk4you]

Hi . I cancelled an item . Which the seller kindly accepted. EBay say there is a problem with the refund. I’ve given you my registered email . And checked my registered buying and offer payment accounts.  Could you help please .  

[**peaseblossom**]

See "Verifying your banking details" on here:
http://pages.ebay.co.uk/help/sell/contextual/identity-verification.html

If that doesn't help contact ebay about it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid